Contact Us

Students should be provided with up-to-date information on ACCA and how to contact your institution.

ACCA will assess the evidence provided to ensure students are given advice on how and when they should contact your institution. This is important to ensure that students know where, when and on how to raise questions. In addition, your institution should not publish information that could go out of date quickly, for example, information on exemptions.

Requirements

• There should be clear guidance provided to students on how to get in touch and engage with your institution relating to ACCA matters.
• Students should know how and when they should get in touch with ACCA directly – Students should be provided with contact details for ACCA Connect as follows:

  ACCA Connect

  110 Queen Street

  Glasgow G1 3BX

  United Kingdom

  T: +44 (0)141 582 2000

  E: https://forms.accaglobal.com/contact-us

• Students should be directed to the Student section of the ACCA website (www.accaglobal.com/gb/en/student.html) which provides information on relevant topics for example examination progression rules, study materials, PER, minimum entry, exemptions, study guides, past examination papers and the ethics module.